Sales Desk for roofing companies

Catch every call after the storm.

After hail or high wind, every homeowner calls at once. The Sales Desk answers each one, notes the damage, and books the inspection while your crews are up on roofs.

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The call you never hear about.

Hail comes through overnight, and by morning half the town is looking at its gutters.

Your lines are full, and your crews are already on roofs.

A homeowner gets voicemail and calls the next roofer, who books the inspection and the job.

What happens to the call.

A homeowner calls

After a storm, all at once

Your team can’t answer

It rings through to the desk

The desk picks up

In your company’s name

Notes the damage

Shingles, gutters, leaks inside

Sorts the urgent ones

Water coming in goes to a person

Books the inspection

From your real open times

Your team gets the details

A summary of every call, right away

Set up with your services, your area and your calendar.

It answers the questions homeowners actually ask, the way your office would.

Your services

Storm and hail inspections
Repairs and leaks
Full replacements
Gutters and siding
Commercial roofs

The questions it asks

What they can see from the ground
Any water coming inside
When the damage happened
Whether insurance is involved
Best time for an inspection

Every call

Service area
How the inspection works
Insurance claim questions
Hours and next steps
Active leaks to a person

Hail damage the morning after a storm.

A sample call to a made up roofing company, and the note its team got afterward.

Sample call · Summit Ridge Roofing

Hail damage the morning after a storm

Dave Kowalski, Wednesday, 7:05 AM

Books the inspection and handles the insurance question

Read the call

Sales DeskThanks for calling Summit Ridge Roofing. How can I help?
DaveMorning. That hail last night dented my gutters, and I’m worried about the roof.
Sales DeskA lot of people are calling about that storm. Is any water coming inside, or is it just the damage you can see outside?
DaveNothing inside yet. Just the gutters, and a few shingles in the yard.
Sales DeskOkay. The next step is an inspection, so someone can check the whole roof. Are you planning to go through your insurance?
DaveProbably. Do you help with that?
Sales DeskThe inspector takes photos of everything they find, so you have them for your claim. I can book Saturday at ten, or Monday afternoon.
DaveSaturday at ten works.
Sales DeskYou’re booked for Saturday at ten. You’ll get a text confirming it. If water starts coming in before then, call us back and say it’s leaking.

What the team gets

Inspection booked

Saturday, 10:00 AM

Caller: Dave Kowalski
Damage: Dented gutters, shingles down, no leak inside
Cause: Last night’s hail
Insurance: Plans to file a claim, wants photos

Told to call back and say it is leaking if water gets inside.

A made up business and caller. The voice answering is the Sales Desk.

Your team keeps working. The desk covers what they miss.

After hours and weekends

The calls that come in after the office closes still get answered and booked.

When every line is busy

The office is on another call and the crew is on a job. The call still gets handled.

When it needs a person

Urgent calls and anyone who asks for a person go straight to your team.

How the Sales Desk works

Fair questions.

Can it keep up when a storm brings a flood of calls?

Yes. It answers each call that rings through to it, so a busy morning does not turn into a wall of voicemails.

Does it talk about insurance?

It answers the way you tell it to, like explaining that the inspector photographs the damage for the claim. It never promises what insurance will pay.

Will it replace my office?

No. It picks up the calls your team can’t get to: after hours, on weekends, and when every line is busy.

Do we change our phone number?

No. Calls your team does not answer ring through to the desk, and it answers in your company’s name.

Is it AI?

Yes. An AI voice assistant answers, set up with your services and watched by our team.

Hear it before you decide.

Call it the way one of your customers would. If it isn’t good enough for them, don’t use it.

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