Turn more calls into booked assessments.
When your team can’t pick up, Adara does. It answers the caller’s questions, works out what they need, and books the visit, so they never call the next dealer.
A live demo. Pretend you are a customer.
Northwind Home Access
An AI assistant answers this demo, and calls are transcribed. Privacy Policy
The sale you never hear about.
A daughter calls on Saturday morning about a stairlift for her mom.
The office is closed, the installers are out, or everyone is already on a call.
She doesn’t leave a voicemail. She calls the next dealer on the list.
What happens to the call.
A customer calls
After hours, at lunch, during installs
Your team can’t answer
It rings through to Adara
Adara picks up
In your company’s name
Answers their questions
Your products, area and process
Qualifies the call
Who it is for, what they need, how soon
Books the next step
Assessment, showroom visit or demo
Your team gets the details
A summary of every call, right away
Set up with your products, your area and your calendar.
It answers the questions your customers actually ask, the way your team would.
In the home
- Straight and curved stairlifts
- Home elevators
- Platform and wheelchair lifts
- Ramps
- Service and repairs
On the road
- Wheelchair vans and SUVs
- Side and rear entry
- Hand controls and driving aids
- Trade ins and rentals
- Ramp and lift service
Every call
- Service area
- Assessments and demos
- Financing and funding questions
- Hours and next steps
- Urgent calls to a person
Your team keeps working. Adara covers what they miss.
After hours and weekends
Evenings and Saturdays are when families sit down to sort this out. Someone answers.
When everyone is busy
Your receptionist is on another line and sales is out on an assessment. The call still gets handled.
When a call needs a person
Urgent service calls and anyone who asks for a person go straight to your team.
Not a replacement for your receptionist. A backup for the calls nobody can get to.
What your team gets.
Every call ends with a note like this in the team’s inbox, so the person who follows up already knows the job.
Sample
Assessment booked
Tuesday, 10:00 AM
- Caller
- Linda, calling for her father
- Needs
- Curved stairlift, two landings
- Home
- Two story house in Waukesha
- Timing
- Before he comes home from rehab
- Asked about
- Payment options and rentals
Prefers a call back in the evening. Her father uses a walker, not a wheelchair.
Start with a month on the calls you miss.
We cover after hours, overflow and unanswered calls for a month. At the end you see every call it answered, who it qualified, and what it booked.
We work with one dealer per market, so we are never answering for your competitor.
- Your number stays the same
- Your team keeps its process
- One dealer per market
Fair questions.
Will it replace my receptionist?
No. It picks up the calls your team cannot get to: after hours, weekends, and when every line is busy.
What if a caller wants a real person?
It hands the call to your team, or takes a message marked urgent. Nobody gets stuck talking to it.
Will it sound right to older callers?
It speaks plainly and patiently, and repeats things when asked. Call it yourself and judge.
Is it AI?
Yes. An AI voice assistant answers, set up with your products and watched by our team.
Do we change our phone number?
No. Calls your team does not answer ring through to Adara, and it answers in your company’s name.
What does it need from us?
Your products, service area, hours, calendar, and who should get the call summaries. We do the setup.
Hear it before you decide.
Call the demo like one of your customers would. If it isn’t good enough for them, don’t use it.